Frontly is an AI receptionist that replies to your patients in seconds, qualifies bookings, and hands them to your team — 24/7, in English and Arabic.
1.8s
Avg reply
24/7
Always on
EN · AR
Languages
Bright Smile Dental
online · typically replies instantly
Trusted by clinics across the UAE
No clever tricks — just every patient message answered, qualified, and tracked.
+38%
More bookings captured
vs. manual reception, in the first 30 days
92%
After-hours messages handled
without lifting a finger
< 2s
Average reply time
on a 24/7 basis, day or night
0
Missed messages
since clinics went live
Whether you do consultations, treatments, or both — Frontly adapts to how your patients actually message.
Dental clinics
Cleanings, whitening, ortho consults
Front desk drowning in WhatsApp pings while treating patients.
Frontly answers, qualifies, and books — without interrupting chair time.
Dermatology
Acne, laser, skin consultations
Long DM threads about pricing and timing before a single booking.
Instant answers to FAQs in the patient's language, then a clean handoff.
Aesthetics & medspas
Botox, fillers, hydrafacial
Inquiries pour in nights and weekends — you sleep, leads cool off.
After-hours bookings captured 24/7 so your team starts Monday with a full pipe.
GP & family clinics
Walk-ins, follow-ups, referrals
Every walk-in question becomes a phone call you can't always answer.
Patients self-serve hours, prep instructions, and bookings — receptionists focus on care.
Polyclinics
Multiple departments, one number
Routing patients to the right specialist takes 4 messages and a transfer.
AI triage routes patients to the right department on first contact.
Multi-location groups
Same brand, many sites
Each clinic answers its own WhatsApp, with no central view.
One dashboard, branch-aware routing, and group-level analytics.
Patients live in WhatsApp. Frontly meets them there and turns conversations into clean, organized bookings.
Patients message at 11pm on a Friday. Frontly replies in under 2 seconds, every time, in fluent English or Arabic — even when they switch mid-sentence.
Frontly collects name, service, and preferred time, then hands the lead to your team. Your humans always make the final confirmation, so there's no double-booking risk.
Leads · this week
12 new| Patient | Service | Status |
|---|---|---|
| Sara A. | Teeth cleaning | confirmed |
| Ahmed K. | Whitening | contacted |
| Layla R. | Ortho consult | new |
| Omar S. | Implant | new |
See conversations, leads, conversion rates, and busiest hours in real time. Know exactly which services drive bookings — and when to staff up.
Bookings this week
Mon — Sun
Conversations
214
Leads
87
Conv. rate
41%
No code, no learning curve. Three steps and you're online.
Step 1
Use your existing clinic number. We handle Twilio approval and setup so you don't lift a finger.
Step 2
Tell us your services, hours, and tone. Frontly learns your clinic in minutes — not weeks.
Step 3
Your dashboard fills up with qualified bookings, ready for your team to confirm with one click.
Most clinics already lose bookings every week — they just can't see them. Here's what changes.
"We went from missing 30+ messages a week to a clean dashboard of qualified leads. Frontly basically pays for itself by Tuesday."+42% bookings
Dr. Reem Al Mansoori
Owner, Bright Smile Dental
"It speaks to our patients in Arabic the way our staff would. The handoffs are clean, and our team finally has their evenings back."94% after-hours capture
Layla Khoury
Operations, Noor Derma
"Across three branches, we now have one source of truth. The multi-clinic view is genuinely the cleanest I've seen."3 sites unified
Dr. Faisal Hadi
Group MD, Vida Aesthetics
Cancel any time. Start with a free 15-minute demo on your own number.
Starter
For solo clinics getting started.
Clinic
Most clinics start here.
Group
Multi-location and chains.
Yes. We use the official WhatsApp Business API via Twilio. Your existing number stays the same — patients won't notice the change.
No, by design. The AI only collects requests — name, service, and preferred time. Your team always makes the final confirmation, so there's no double-booking risk.
Yes — and switch fluidly between English and Arabic in the same conversation, the way patients actually message.
Most clinics are live within 24 hours. We handle Twilio approval; you just send us your services, hours, and tone.
In a private database on your account. We're aligned with UAE data protection requirements and never share your data with third parties.
Frontly is designed to escalate gracefully — it captures the question, flags the lead in your dashboard, and notifies your team to follow up.
We'll set up a private demo number you can message from your own phone. No commitment. No engineering. Just see how patients would experience your clinic.
< 24h
Setup
+38%
Avg lift
Free
Demo